Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on our job satisfaction is our relationship with others. Our work should not be a burden to us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This course is about working to the best of your abilities, and encouraging the best in those who work with you, or for you. On completion of this course, participants will understand the importance of professional presence on the job; learn how to self-manage to become more effective and efficient; improve your communications skills, including listening, questioning, and being more assertive; increase your effectiveness in recognizing and managing conflict, and dealing with difficult people. Duration 27th - 28th, April, 2017; NGN 65,000.00 25th – 26th, May, 2017; NGN 65,000.00 29th – 30th June, 2017; NGN 65,000.00 27th – 28th of July, 2017; NGN 65,000.00 17th – 18th August, 2017; NGN 65,000.00 28th – 29th September, 2017; NGN 65,000.00 26th – 27th October, 2017; NGN 65,000.00 29th – 30th November, 2017; NGN 65,000.00 19th – 20th, Dec, 2017; NGN 50,000.00.